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Probably the most frequently asked question of all is "is there any way to avoid quarantine?" so we will deal with that first. The simple answer is no. With the exception of animals from Australia, New Zealand, UK & Ireland, all cats and dogs entering Singapore are required to undergo a minimum 30 day quarantine period. There are no exemptions from this requirement.

  1. How long is the quarantine period & when does the time start?
  2. Does my pet have to have a Rabies vaccination, especially if he just received one?
  3. What about other vaccinations or treatments?
  4. How much does it cost to quarantine my pet?
  5. What are the visiting hours?
  6. Where is the quarantine station & how do I get there?
  7. Can I take my animal out of the kennel / cattery during visiting hours?
  8. As I travel frequently, can I have a friend visit my pet?
  9. Is there a veterinarian on duty, and if so, when?
  10. What type of food is given to the animals at the quarantine station, & how often are they fed?
  11. My pets require a special diet &/or medication - will someone give these?
  12. Can I bring my own food, toys, pillows, bedding etc. for my pet?
  13. What preventative health measures should be taken during the quarantine period?
  14. When are pets discharged after their quarantine is finished?
  15. Can Pet Movers deliver my pet/s to my home after discharge?

 

  1. How long is the quarantine period & when does the time start?

    Cats and dogs, with the exception of those described above, are required to undergo a minimum 30 day quarantine. The quarantine period is regarded to have started after the Rabies vaccination is given. Extensions, though rare is at the sole discretion of The AVA.

  2. Does my pet have to have a Rabies vaccination, especially if he just received one?
  3. Yes, the Rabies vaccination is compulsory irrespective of current vaccination status.

  4. What about other vaccinations or treatments?
  5. Dogs must have current routine vaccinations (more than 2 weeks, less than 1 year) for distemper, hepatitis and parvovirus. Puppies under 4 months of age must have received 2 vaccinations, one month apart, the latter at least two weeks prior to entry into Singapore . Cats must be vaccinated against Cat Flu( Feline calcivirus, Feline viral rhinotracheitis, Chlamydia psittaci ) & Cat Enteritis( Feline Panieukopaenia / Feline parvovirus ) at least 2 weeks but within 1 year from its date of import.

    All imported dogs and cats must be certified treated against external parasites(ticks & fleas) between 2 to 10days prior to export & internal parasites(nematodes and cestodes) within 4 days prior to export to SIN.

  6. How much does it cost to quarantine my pet?
  7. Transport from port of entry to Sembawang Animal Quarantine Station is S$74.00 per animal per trip, the Rabies vaccination fee is S$65.00 per vaccination, and the Standard quarantine fee is S$16.80 per day and S$26.25 per day for Air-conditioned Kennels / Catteries. There is a 7% charge on total for GST.

  8. What are the visiting hours?
  9. Designated visiting hours are:

    Mondays - Fridays              :     4.00 p.m. - 6.00 p.m.

    Saturdays                           :     2.00 p.m. - 6.00 p.m.
    Sundays & Public Holidays :     Closed.

     

     

  10. Where is the quarantine station & how do I get there?
  11. The quarantine station is at:


    Sembawang Animal Quarantine Station

    Agri-Food & Veterinary Authority of Singapore

     

    10, LORONG CHENCHARU, SINGAPORE 769197

    www.ava.gov.sg

     

     

  12. Can I take my animal out of the kennel / cattery during visiting hours?
  13. No, pets are not allowed out of the kennels or cattery cages during the quarantine period unless special permission is granted by SAQS staff for eg. Exercise.

  14. As I travel frequently, can I have a friend visit my pet?
  15. It is important that any visitor - other than the owner(s) as stipulated on the importation permit and quarantine application forms - have a written letter of authorisation from the owner(s) to permit access to the quarantine station.

  16. Is there a veterinarian on duty, and if so, when?
  17. No, other than SAQS staff, a private Veterinarian will be called for when treatment is requested by SAQS or Owner.

  18. What type of food is given to the animals at the quarantine station, & how often are they fed?
  19. Animals are fed once or twice daily, depending on owner's request on dry dogfood. The current brand is “Sportsmix”. Owner can get us to supply any other brand of food of their choice. Pet Movers carries more than 7000  pet items.

  20. My pets require a special diet &/or medication - will someone give these?
  21. Arrangement for specialty diets if notified in advance of the pet's arrival into the quarantine station. While Singapore has many commercial and premium pet foods available, if your pet has distinct or non-typical requirements, it is vital to ensure that stocks are available here, or alternatively, personally supply a particular diet to the quarantine station for the duration of the confinement period.

    If your pet requires medication for any existing condition it is very important that this is supplied by the owner(s) in sufficient quantity to last through the entire quarantine, and that SAQS is informed in advance of these requirements. Should any existing condition require veterinary attention, the owner(s) will incur veterinary fees.

  22. Can I bring my own food, toys, pillows, bedding etc. for my pet?
  23. Yes, such items may be provided by authorised persons to pets in the station, but at the owner's risk. Any such items may have to be destroyed at the end of the quarantine period.

  24. What preventative health measures should be taken during the quarantine period?
  25. Animals may be exposed to a variety of potentially serious diseases whilst in quarantine. Many can be prevented with the appropriate prophylactic measures. All routine vaccinations should be current, for dogs ( & cats ) heartworm prophylaxis should continue throughout the quarantine period (if not currently taking heartworm preventatives, these should be started within 4 - 6 weeks of arrival in Singapore ), dogs should be kept free of ticks (tick-borne diseases are common here) and cats free of fleas. Due to the hot and humid environment it is recommended that dogs be bathed weekly (with "deticking" on arrival and discharge) to minimise dermatological complaints and heat stress.

  26. When are pets discharged after their quarantine is finished?
  27. Pets that have completed their quarantine period are discharged Monday to Sunday between 10.00 a.m. to 11.00 p.m., include public holidays. For dogs, the regulations of the Animal Control Centre (AVA) require the presentation of the mandatory dog licence prior to release.

  28. Can Pet Movers deliver my pet/s to my home after discharge?
  29. Certainly - we can & are most happy to provide the service necessary to bring your pet to his/her new home in Singapore . Owners who are unable to collect their pet(s) due to work commitments or lack of private transport, or those who require additional boarding for their pets (e.g. while still house-hunting) are most appreciative of this service. Please contact us in advance if you think you may require our assistance in this regard.

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Pet Movers (S) Pte. Ltd.
No. 4 Pasir Ris Farmway II to 61 Pasir Ris Farmway III

Singapore 519318
Tel:  (65) 6581 3688  Fax:  (65) 6581 3735
email:  info@petmovers.com.sg

Copyright© Pet Movers (S) Pte. Ltd. Singapore 2000