- How long is the quarantine period &
when does the time start?
Cats
and dogs, with the exception of those described above, are
required to undergo a minimum 30 day quarantine. The
quarantine period is regarded to have started after the
Rabies vaccination is given. Extensions, though rare is at the
sole discretion of The AVA.
- Does my pet have to have a Rabies
vaccination, especially if he just received one?

Yes,
the Rabies vaccination is compulsory irrespective of current
vaccination status.
- What about other vaccinations or
treatments?

Dogs
must have current routine vaccinations (more than 2 weeks, less
than 1 year) for distemper, hepatitis and parvovirus.
Puppies under 4 months of age must have received 2 vaccinations,
one month apart, the latter at least two weeks prior to entry into
Singapore
. Cats must be vaccinated against Cat Flu( Feline calcivirus,
Feline viral rhinotracheitis, Chlamydia psittaci ) & Cat
Enteritis( Feline Panieukopaenia / Feline parvovirus ) at least 2
weeks but within 1 year from its date of import.
All
imported dogs and cats must be certified treated against external
parasites(ticks & fleas) between 2 to 10days prior to export
& internal parasites(nematodes and cestodes) within 4 days
prior to export to SIN.
- How much does it cost to quarantine my
pet?

Transport
from port of entry to Sembawang Animal Quarantine Station is S$74.00
per animal per trip, the Rabies vaccination fee is S$65.00 per
vaccination, and the Standard quarantine fee is S$16.80 per day
and S$26.25 per day for Air-conditioned Kennels / Catteries. There is
a 7% charge on total for GST.
- What are the visiting hours?

Designated
visiting hours are:
Mondays -
Fridays
: 4.00 p.m. - 6.00 p.m.
Saturdays
: 2.00 p.m. - 6.00 p.m.
Sundays & Public Holidays :
Closed.
- Where is the quarantine station & how
do I get there?

The quarantine station is
at:
Sembawang
Animal Quarantine Station
Agri-Food
& Veterinary Authority of
Singapore
10,
LORONG CHENCHARU,
SINGAPORE
769197
www.ava.gov.sg
- Can I take my animal out of the kennel /
cattery during visiting hours?

No,
pets are not allowed out of the kennels or cattery cages during
the quarantine period unless special permission is granted by SAQS
staff for eg. Exercise.
- As I travel frequently, can I have a
friend visit my pet?

It
is important that any visitor - other than the owner(s) as
stipulated on the importation permit and quarantine application
forms - have a written letter of authorisation from the owner(s)
to permit access to the quarantine station.
- Is there a veterinarian on duty, and if
so, when?

No,
other than SAQS staff, a private Veterinarian will be called for
when treatment is requested by SAQS or Owner.
- What type of food is given to the
animals at the quarantine station, & how often are they fed?

Animals
are fed once or twice daily, depending on owner's request on dry
dogfood. The current brand is “Sportsmix”. Owner can get us to
supply any other brand of food of their choice. Pet Movers carries
more than 7000 pet
items.
- My pets require a special diet &/or
medication - will someone give these?

Arrangement
for specialty diets if notified in advance of the pet's arrival
into the quarantine station. While
Singapore
has many commercial and premium pet foods available, if your pet
has distinct or non-typical requirements, it is vital to ensure
that stocks are available here, or alternatively, personally
supply a particular diet to the quarantine station for the
duration of the confinement period.
If
your pet requires medication for any existing condition it is very
important that this is supplied by the owner(s) in sufficient
quantity to last through the entire quarantine, and that SAQS is
informed in advance of these requirements. Should any existing
condition require veterinary attention, the owner(s) will incur
veterinary fees.
- Can I bring my own food, toys, pillows,
bedding etc. for my pet?

Yes,
such items may be provided by authorised persons to pets in the
station, but at the owner's risk. Any such items may have to be
destroyed at the end of the quarantine period.
- What preventative health measures should
be taken during the quarantine period?

Animals
may be exposed to a variety of potentially serious diseases whilst
in quarantine. Many can be prevented with the appropriate
prophylactic measures. All routine vaccinations should be current,
for dogs ( & cats ) heartworm prophylaxis should continue
throughout the quarantine period (if not currently taking
heartworm preventatives, these should be started within 4 - 6
weeks of arrival in
Singapore
), dogs should be kept free of ticks (tick-borne diseases are
common here) and cats free of fleas. Due to the hot and humid
environment it is recommended that dogs be bathed weekly (with
"deticking" on arrival and discharge) to minimise
dermatological complaints and heat stress.
- When are pets discharged after their
quarantine is finished?

Pets
that have completed their quarantine period are discharged Monday
to Sunday between 10.00 a.m. to 11.00 p.m., include public
holidays. For dogs, the regulations of the Animal Control
Centre (AVA) require the presentation of the mandatory dog
licence prior to release.
- Can Pet Movers deliver my pet/s
to my home after discharge?

Certainly
- we can & are most happy to provide the service necessary to
bring your pet to his/her new home in
Singapore
. Owners who are unable to collect their pet(s) due to work
commitments or lack of private transport, or those who require
additional boarding
for their pets (e.g. while still house-hunting) are most
appreciative of this service. Please contact us in advance if you
think you may require our assistance in this regard.